FAQ
Service FAQ
- How do you calculate charges for your transportation costs?
Charges will vary by product and region.
- How do you pack and ship your CNC machine tools? How long does it usually take to ship?
Depending on the region, the shipping time is different.
- How long does it take to deliver your products?
Depending on the product, the delivery time will vary; usually around 60-80 days.
- How do you charge for services outside of the warranty period for CNC machines?
Charges are usually based on the demanded parts cost and labour cost of the service, according to the service content and quotation provided by the after-sales department.
- How long is the warranty of ZOPO CNC machine?
According to the after-sales standard, the normal warranty period is 12 months (starting from the time when the machine tool is shipped from the factory); in special cases, the signed contract shall prevail.
- How do I maintain my processing equipment during the holidays?
Good maintenance can effectively improve the service life and accuracy requirements of the machine tool, for a long time not in use of the machine tool needs to be maintained in strict accordance with the machine tool maintenance manual.
- What I should know before buying a CNC machine
You should check that the machine is capable of meeting your processing requirements and whether any special accessories are required.
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